privacy

Privacy Policy for Sharper Edges Barber Shop

Introduction

This Privacy Policy outlines Sharper Edges Barber Shop ("we," "our," or "the Company") practices regarding the collection, use, and disclosure of information from users who access our website at https://sharperedgesbarbershop.com ("Site") or otherwise share personal information with us (collectively referred to as "Users").

By using the Site, you consent to the collection, storage, use, disclosure, and other processing of your information as described in this Privacy Policy.

We encourage Users to review this policy carefully to make informed decisions about sharing personal information with us.

Grounds for data collection 

Processing of your personal information (meaning any information that may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations to you, to provide you with our services, to protect our legitimate interests, and to comply with legal and financial regulatory obligations.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read this Privacy Policy to make informed decisions.

What information we collect?

We collect two types of data and information from Users:

  • Non-Personal Information: This is unidentifiable information, which cannot be used to identify you. Examples include aggregated usage information, technical data transmitted by your device (e.g., browser type, operating system, access times), and other similar data.
  • Personal Information: This is information that identifies an individual or can be reasonably used to identify an individual. Examples include:
  • Contact Information: Name, email address, phone number, and physical address provided when booking appointments or filling out forms.
  • Device Information: IP address, geolocation data, and other unique device identifiers.
  • Payment Information: If applicable, details collected when making payments through the Site or our services.

    How We Collect Information

    We receive Personal Information from the following sources:

    • Direct Input: When you voluntarily provide your personal details via the Site (e.g., appointment booking or contact forms).
    • Automated Technologies: Through cookies, analytics tools, and tracking pixels.
    • Third-Party Sources: Analytics vendors, payment processors, or other service providers.

    How We Use Your Information

    We use the collected information for the following purposes:

    • To Provide Services: Process bookings, payments, and communication related to your appointments.
    • To Enhance User Experience: Personalize the Site’s content and functionality based on your preferences.
    • Marketing and Communication: Share promotional offers, updates, or newsletters tailored to your interests (opt-out available).
    • Security: Detect and prevent fraudulent or unauthorized activities.
    • Analytics: Monitor and improve the Site’s performance using tools like Google Analytics.
    • Compliance: Adhere to legal obligations and resolve disputes if necessary.

    User Rights

    You have the following rights regarding your Personal Information:

    • Access: Request a copy of the information we store about you.
    • Rectification: Correct any inaccurate or outdated details.
    • Deletion: Request the removal of your data (subject to legal requirements).
    • Restriction: Limit how your data is processed.
    • Objection: Decline specific uses, such as marketing communications.
    • Data Portability: Obtain a digital copy of your data in a machine-readable format.

    Retention

    We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors determining retention periods include:
    • Legal obligations, such as record-keeping for tax purposes.
    • Customer service requirements, such as managing recurring appointments.
    • Security and fraud prevention.
    When information is no longer needed, we securely delete or anonymize it.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Third party collection of information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    How do we safeguard your information?

    At Sharper Edges Barbershop, we take great care in implementing and maintaining robust security measures to protect your information. Our practices include:

    Industry-Standard Procedures and Policies:
    We employ advanced security protocols, including encryption, firewalls, and secure data storage systems, to safeguard the information we collect and retain. These measures are designed to prevent unauthorized access, data breaches, or misuse of your personal information.

    Restricted Access:
    Only authorized personnel who require access to your information to perform their duties are granted permission. These individuals are trained in data protection practices and bound by confidentiality obligations.

    Secure Transmission of Data:
    All sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology, ensuring that your information is securely sent and received.

    Regular Monitoring and Updates:
    We continually monitor our systems for vulnerabilities and perform regular updates to ensure that our security measures align with the latest industry standards. This includes routine software updates, security patches, and vulnerability scans.

    Third-Party Compliance:
    We work with third-party providers, such as payment processors or analytics services, who are required to adhere to strict security requirements. These providers must comply with this Privacy Policy and implement safeguards to protect your information.

    While we strive to protect your information and maintain the security of our Site, it is important to note that no method of transmission over the internet or electronic storage is entirely secure. Although we take reasonable steps to safeguard your data, we cannot guarantee absolute security or be responsible for unauthorized acts of those who may gain access or misuse our Site.

    By using our Site, you acknowledge these risks and agree that we make no warranty—express, implied, or otherwise—that unauthorized access will be completely prevented. If you suspect any misuse or unauthorized access to your data, please contact us immediately so we can take appropriate action.

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertisements

    We may use third-party advertising technology to serve advertisements when you access our Site. This technology collects information about your interactions with the Site, such as the pages you visit, the time you spend on the Site, and your overall usage patterns. This information may be used to display targeted advertisements to you based on your preferences, interests, or previous interactions with our Site or services.

    These third-party advertising technologies may use cookies, web beacons, and other tracking mechanisms to gather information about your browsing activity. For instance, third-party cookies may be placed on your browser to deliver personalized ads, measure ad effectiveness, or analyze ad performance.

    Your Choices Regarding Personalized Advertisements
    You have the option to opt-out of personalized advertising from many third-party ad networks. Here’s how:

    1. Network Advertising Initiative (NAI): You can learn more about how NAI members use your information and how to opt-out of personalized ads by visiting their website: http://optout.networkadvertising.org/#!/.
    2. Digital Advertising Alliance (DAA): To opt-out of interest-based ads served by DAA member companies, visit: http://optout.aboutads.info/#!/.
    3. Browser Settings: Most browsers allow you to control cookies and tracking preferences. You can adjust your browser settings to decline or delete cookies. Note that doing so may affect your experience on the Site and limit the functionality of certain features.
    4. Do Not Track (DNT): While some browsers offer a "Do Not Track" feature, it is important to note that not all third-party advertising networks recognize or respond to DNT signals.

    By opting out, you may still see advertisements, but they will not be tailored to your interests or browsing behavior.

    For more information on how we use cookies and other tracking technologies, please refer to our Cookies Policy (link to the relevant section of your Privacy Policy).

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    The Site is not intended for children under 13 years of age. We do not knowingly collect information from minors without parental consent. If you believe a child has provided us with Personal Information, please contact us to remove it.

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at [email protected]  .


    Last Modified 11/21/2024
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